Comments on: Gigabyte Z97X-UD3H Black Edition Review – Back in Black!

By: Donny Stanley

Donny Stanley — Wed, 08 Jul 2015 15:44:00 +0000

In reply to Dave H.

Sorry to hear about your misfortunes with Gigabyte products.

When we refer to something as “rock solid” or “reliable” we of course can really only speak for the experiences we’ve had ourselves, and perhaps at best the general consensus of those who’ve purchased their products in the past.

Unfortunately we can’t judge the product based on anecdotal evidence from any one customer, as that would be unfair to the company, and our viewers. That being said, we will of course raise your concerns with customer service with Gigabyte in the future.

By: Dave H

Dave H — Wed, 08 Jul 2015 14:29:00 +0000

I would argue against your claims that Gigabytes do “rock solid motherboards”.I’ve had 2 die on me in the last month plus the 3rd one doesn’t work properly.
Bought a Z-97- HD3. Couldn’t get post and only got black screen with GTX 780 card. Older 580 card was OK though. GTX 780 works fine on spare PC by the way.
Gigabytes customer support is an absolute joke. No help at all , they just refuse to answer questions and shunt you about.
Buy anything from Gigabyte at your own risk. I’d give ’em 2 stars for the quality of their products and half a star for their customer service.